Contact
Call 719-435-8785 and describe the water heater. What to have ready: the fuel, the size, where it sits, and what it is doing.
One Colorado Springs number, water heaters only.
One number reaches this site: (719) 435-8785. There is no form and no callback request, because a form asks you to wait for a reply and a call does not.
Describe what the unit is doing. The more of the following you can answer, the more specific the answer will be before anyone arrives.
- Fuel. Natural gas, propane, or electric.
- Size. The gallon figure on the label, if you can read it.
- Where it sits. Garage, closet, basement, crawlspace or attic.
- The symptom. No hot water, water on the floor, running but cold, or a relief valve that drips.
- Timing. When it started, and whether it happens after the unit has run.
If water is on the floor, shut the supply off before calling. The leaking page starts with that step.
If you smell gas, leave the house and call the gas utility from outside. That comes before any call to a plumber.
What happens next
You will be told whether the problem is a part, a tank, or something outside the heater, and which page or step applies. If the answer is a repair, you will be told which repairs are worth pricing. If the answer is a replacement, you will be told what the job involves before anything is ordered.
No price is quoted on this site, and no price is invented over the phone. The pages describe what changes the scope of a job, which is the part that is knowable before the job is seen.